Whether you are a private client looking for assistance with your busy lifestyle or a company looking for unique staff and client benefits, we are here to assist.

From priority reservations at the world’s most exclusive restaurants to luxury travel planning, VIP tickets for sold-out events to once-in a-lifetime experiences, we enrich our members’ lives 24 hours a day, 365 days a year, in every corner of the world. And now that includes Switzerland.

And we have a hand-selected team of lifestyle managers, experts in their fields, operating in English, German, French and Italian, ready to support all your lifestyle needs. And no one-does it better.

SINCURA LIFESTYLE SERVICES

Whether you are looking for a premium restaurant reservation in Zurich or to organise your nightlife in Geneva our lifestyle managers are here to help. Maybe you wish to attend Art Basel as a VIP guest, watch the Zurich leg of Taylor Swift's tour from a private box, or attend the Swiss indoor tennis from courtside seats in Basel.

We can help you source rare and exotic watches, that sold-out Hermès handbag or that supercar you have craving for. From skiing in the Alps to paragliding across Interlaken - we are here to make every experience unforgettable.

EXPLORE OUR SERVICES

We offer the most extensive range of services in the market all under one roof - supported by a hand-picked multilingual team available 24 hours a day, 7 days a week, 365 days a year.

Our members have access to thousands of exclusive benefits and privileges with the best hotels, restaurants, clubs, spas, luxury products, and practical services both in Switzerland and across the globe.

DOWNLOAD THE SINCURA CONCIERGE APP

Enjoy our premium lifestyle services on the go with the latest news, offers and services in Switzerland and worldwide.

Chat with your dedicated Concierge Manager in any language for all your requests. Developed over 4 years, and continuously evolving to remain the most advanced on the market, keep our award-winning global concierge service in your pocket with our App.

SINCURA WHITE LABEL SERVICES

All companies in the service industry, no matter how big or small, can benefit from the convenience of their own dedicated concierge service.

Few companies have the resources, expertise, and infrastructure to implement this service in-house. But with Sincura’s White Label Concierge, our expert team delivers a solution that provides our award-winning services to you and your clients, all under your company name and branding.

See some example white label clients below:

CASE STUDY - CORNÈRCARD SWITZERLAND

Cornèr Bank, which was founded in Lugano in 1952, is a private and independent Swiss bank that offers its clients the whole range of traditional banking services. In addition to the areas of private banking and lending, it has also especially established itself on the Swiss market with the Visa, Mastercard, and Diners Club payment cards (Cornèrcard) as well as in the field of online trading (Cornèrtrader).

With a need to increase the concierge offerings for their members, Sincura are delighted to be the newly appointed concierge providers, taking over from the incumbent suppliers from May 2023.

The concierge is fully operation in 4 languages - English, German, Italian and French with dedicated phones lines to our linguists and a multi-language App and CRM.

We provide detailed reports and insights to tailor the service for their audience. The service has received great results - with activity and client engagement increasing 1000 percent compared to the previous concierge supplier.

SINCURA NEWS SERVICES

The Sincura news team bring you the latest news and events from the worlds of food, tickets, travel, film, offers plus a week ahead calendar

Available in English, German, French, and Italian. Delivered to your inbox or available on the app

Plus City guides to download at your fingertips - Covering 600 cities written in 15 languages to take your concierge with you anywhere on your travels

DERNIÈRES NOUVELLES DE LA SUISSE

Avec des germanophones, des francophones et des italophones, la Suisse représente le meilleur de ces cultures en une seule.

Et nous avons une équipe de linguistes ici à Sincura prêts à vous parler dans n'importe laquelle de ces langues ou en anglais.

Vous pouvez également changer votre langue par défaut dans votre application en cliquant sur le drapeau en haut à droite.

SINCURA FEEDBACK

D'autres concierges se vantent de répondre à votre demande de conciergerie dans les 3 heures. Mais nous pensons que ce n'est pas suffisant. Avec Sincura, il vous faut en moyenne moins de 2 minutes pour recevoir un accusé de réception indiquant que votre demande a été reçue, visualisée, chargée dans notre système et attribuée à un membre expert de l'équipe pour qu'il commence à y travailler. Nous traitons 30 % des demandes dans les 10 minutes, plus de 60 % dans les 2 heures et 99 % dans un jour ouvrable.

Le temps que d'autres concierges accèdent à votre demande de réservation de restaurant, avec nous, vous devriez être réservé, assis et en train de savourer le dîner que nous avons organisé pour vous

Mais ne nous croyez pas sur parole : lisez les commentaires de nos clients.