Chanel Concierge: Powered by Sincura

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Elevating the Chanel Experience

When the iconic French luxury house, Chanel, hosts its global shows for VIP clients and the press, the stakes are incredibly high. Sincura Concierge was appointed to ensure the guest experience matched the prestige of the brand.

Managing hundreds of high-profile arrivals, we curated end-to-end itineraries—overseeing everything from luxury accommodations and private transport to exclusive gifting, dining, and nightlife. By deploying a blend of on-site and remote teams powered by our bespoke CRM, we provided seamless, 24/7 support. This allowed the Chanel team to focus entirely on their runway production, confident that their most esteemed guests were receiving world-class care.

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The Chanel Concierge CRM

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Our custom-built CRM empowered us to orchestrate the movements and requests of hundreds of guests daily, offering real-time global reporting and oversight.

CRM built for the Chanel brand

Chanel concierge reporting on guests activities

Ready to elevate your brand's lifestyle offering?

Sincura delivers seamless, award-winning lifestyle solutions, completely white-labelled to align with your brand identity.

We provide the proprietary technology, the expert staff, and the global access. We do the work—you take the credit.

Learn more about Sincura White Label Concierge for Banks and Fintech