The Sincura Group: The World’s Leading Luxury Concierge & Lifestyle Company.
Whether you are a private client looking for assistance with your busy lifestyle or a company looking for unique staff and client benefits, we are here to assist.
From priority reservations at the world’s most exclusive restaurants, to luxury travel planning, VIP tickets for sold-out events, and once-in-a-lifetime experiences, we enrich our members’ lives 24 hours a day, 365 days a year, in every corner of the world.
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Enjoy our premium lifestyle services on the go with the latest news, offers, services, and chat with us for all your requests; keep our global concierge service in your pocket with our new concierge app.
A Personal Concierge
Our award-winning services are founded on three core principles:
Maintaining the best-connected network of global luxury contacts, allowing us to obtain the unobtainable.
Providing our outstanding private and personal one-to-one services for each and every one of our members.
Offering the best value, most efficient concierge on the market.
The Sincura team is dedicated to enriching every aspect of your life, which means your needs are the foundations of what we do.
And no-one does it better
The Sincura Promise
We strive for excellence by providing a responsive, honest, and dedicated service. Your experience with us is everything.
But our goal is always to exceed all expectations, and for this reason we keep your convenience, comfort, and happiness at heart.
This is our promise to you.
Our members have access to thousands of exclusive benefits and privileges with the best hotels, restaurants, clubs, spas, luxury products, and practical services across the globe.
We offer the most extensive range of services in the market all under one roof.
Explore our most popular services below:
GASTRONOMY
Arranging impossible-to-get reservations at the finest restaurants.
Sincura’s White Label Concierge services offers an exceptional and exclusive benefit to your clients, managed by Sincura's award winning team, branded under your name.
All companies in the service industry, no matter how big or small, can benefit from the convenience of their own dedicated concierge service.
Few companies have the resources, expertise, and infrastructure to implement this service in-house.
But with Sincura’s White Label Concierge, our expert team delivers a solution that provides our award-winning services to you and your clients, all under your company name and branding.
See some example white label clients below:
Technology Driven
Sincura is regarded as the most technologically advanced concierge in the world, supporting our expert team with systems to ensure that our award-winning service remains one step ahead of our competitors.
Our technology allows us to work highly efficiently, and not only compete against, but outperform companies ten times the size with ten times as many staff.
We believe that your working practices should not be dictated by your software, but instead that your software should be tailored to your business to meet all of your needs.
Developed over 6 years, our custom in-house CRM has grown into the most advanced system on the market, acknowledged by Sincura’s winning a breakthrough research and development grant in 2019.
Our technology supports our staff to ensure that your journey with us is second to none, and we lead the market when it comes to quality of replies, response times, and understanding your needs better than anyone else.
After 2 years' of development, the Sincura app brings our award-winning services to your fingertips. Our app ensures that you make the most of life’s most precious commodity: your time.
The Sincura app gives you access to our private messaging system, enabling you to chat to us in confidence with your dedicated Concierge Manager and request the specific services you need. From making reservations, organising travel, sourcing exclusive goods, and organising access to events, you can connect directly with our concierge team through the app, letting you take our exceptional services to every corner of the world.
Created for you
We are very proud of the Sincura Concierge service. We continue to lead the industry with our quality of replies and response times.
All requests are managed by members of our expert team, 24/7, across our worldwide offices.
Other concierges boast that they will acknowledge your concierge request within 3 hours. But we don’t believe that’s good enough. With Sincura, it takes on average less than 2 minutes for you to receive an acknowledgement that your request has been received, viewed, loaded into our system, and allocated to an expert member of the team to start working on. We close 30% of requests within 10 minutes, over 60% within 2 hours, and 99% within 1 business day.
In the same time it takes other concierges to acknowledge your request for a restaurant reservation, with us you should be booked in, sitting down, and enjoying the dinner we have organised for you.
Sincura are rated by you as "excellent" on Trustpilot.
We are the most decorated concierge and lifestyle company in the world.
We are the only concierge to openly publish clients' feedback.
But don't take our word for it - read our feedback from clients.
The Sincura Group is dedicated to making the world a better place.
As a company we donate part of all monies we receive, be it through memberships, tickets & hospitality, experiences or events, back into the youth of today to support their lives and their future prospects.
Through enriching your lives, we are also enriching so many more, from re-uniting incorrectly orphaned children with their biological parents to funding sports stars of the future. We thank you for your continued support on our mission.
Maintaining the best-connected network of global luxury contacts, allowing us to obtain the unobtainable.
