Repeatedly voted the world's best concierge company, Sincura specializes in delivering premium lifestyle services to both private individuals and businesses in Canada and around the globe.
Our dedicated team is here to assist you, whether you're looking for help with managing your busy life or seeking unique perks for your staff and clients.
Sincura offer a wide array of services, including priority reservations at the most exclusive restaurants worldwide and meticulously planned luxury travel experiences.
We are also experts in obtaining VIP tickets for sold-out events and curating unforgettable experiences that enhance our members' lives continuously, 24/7, 365 days a year, regardless of their location.
Our team of lifestyle managers, hand-picked for their industry expertise, are fluent in English and French.
They are fully equipped to fulfill all your lifestyle needs while delivering exceptional service and support.
We are thrilled to announce the expansion of our services to Canada in 2025, marking the initial stage of our North America launch.
Our acclaimed services are based on three core principles:
We have cultivated an unmatched network of worldwide luxury connections, allowing us to acquire what was once considered unattainable.
Our commitment lies in providing exceptional private and personalized one-on-one services to all our members.
We pride ourselves on offering the market's most efficient and valuable concierge service.
Sincura Canada is dedicated to providing member-centric lifestyle management services across the vast expanse of Canada, the world's second largest country.
With our headquarters located in Alberta, we extend our exceptional services from coast to coast.
The Sincura Canada concierge team is dedicated to enriching every aspect of your life, which means your needs are at the heart of what we do.
And no-one does it better - our global awards prove that.
We are dedicated to providing outstanding service by being punctual, transparent, and dedicated. Your satisfaction is our top priority.
Nevertheless, our goal is to consistently exceed expectations, which is why we prioritize your convenience, comfort, and overall well-being.
You can be confident that this is our sincere promise to you.
Our unmatched range of services are conveniently consolidated in one place, ensuring a comprehensive solution for all your needs.
Our dedicated team is available round the clock, 365 days a year, offering exceptional service in multiple languages.
As a member, you unlock a vast array of exclusive benefits and privileges.
From exquisite premium hotels and renowned restaurants to elite clubs, rejuvenating spas, high-end luxury products, and essential services – the possibilities are endless.
No matter where you are located, whether in Canada or anywhere else in the world, our benefits extend globally.
Our team of lifestyle managers are here to assist you, from securing elusive reservations at Mon Lapin in Montreal to the exclusive Soho House in Toronto.
If you wish to be a VIP guest at prestigious events such as the Stanley Cup, the Canadian Grand Prix, or the Calgary Stampede, we are here to make it happen.
Looking for that rare and luxurious Rolex watch or the elusive Hermès handbag that is currently sold out? Our experts can help you acquire them.
From skiing adventures with your family at Whistler to witnessing the mesmerizing Aurora in the beautiful Yukon, we are committed to ensuring that each and every experience becomes an unforgettable memory.
Explore our most popular services below:
Crafting luxury holidays with personalisation, authenticity and attention-to-detail.
Are you in need of a concierge for your company in Canada?
Sincura's White Label Concierge services provide a remarkable and exclusive advantage to your company, staff and clients.
Our acclaimed team at Sincura will expertly manage these services, all while representing your brand.
Companies in the service industry, regardless of their size, can benefit greatly from having their own dedicated concierge service.
However, many companies lack the resources, expertise, and infrastructure required to offer such a service in-house.
Sincura provides a solution through our White Label Concierge service. This allows you to offer our acclaimed services under your own brand name.
Here are a few examples of our satisfied white label clients:
Sincura manage the concierge and lifestyle requests of Visa, Mastercard and Diners Club premium credit card holders.
Our concierge service operates fully in four languages: English, German, Italian and French.
Since being appointed by Cornèrcard in 2023 we have achieved outstanding results.
With a 1000 percent increase in activity, client engagement and retention, we have elevated the client offering to the next level.
Our dedicated phone lines connect Cornèrcard clients with our team of linguists, and we offer a multi-language app and dedicated IT platform.
With detailed reports, Cornèrcard gain valuable insights into their customer base to help tailor their service.
The Sincura news team bring you the latest news and events from the worlds of food, tickets, travel, film, offers plus a week ahead calendar.
We create newsletters for multiple countries including Canada, Switzerland, UK, USA, France, Germany, Italy and GCC through our international offices.
As the second largest country in the world, with almost ten million square kilometers of land, Canada has more lakes than the rest of the world combined.
Canadian culture has historically been influenced by European culture and traditions, especially British and French, and by its own indigenous cultures.
With over 20 articles published daily, our news service is customized to cater to your personal interests. You can receive these articles conveniently in your inbox or access them through our app.
If you wish to change the default language in our app, simply click on the flag located in the top right corner.
Additionally, we provide city guides that can be easily downloaded and accessed on the app.
These guides cover 600 cities and are available in 15 languages, allowing you to have a concierge with you wherever you go.
Sincura is a renowned concierge service that has gained global recognition for its remarkable technological advancements. Our cutting-edge systems empower our team of experts to consistently surpass our competitors, ensuring exceptional service for our esteemed clients.
Thanks to our advanced technology, we operate with remarkable efficiency, enabling us to outshine companies that are significantly larger and have a larger staff count than ours.
At our core, we believe that your software shouldn't dictate your work practices.
Rather, it should be customized to perfectly align with your business requirements and cater to all of your needs.
After a meticulous development over a period spanning six years, our in-house CRM has evolved into the most cutting-edge system available.
Its unparalleled sophistication led to Sincura being granted a prestigious research and development award in 2019.
Through our advanced technology, we empower our staff to ensure that your experience with us surpasses all expectations.
Your journey is important to us. We consistently set the standard in terms of prompt and high-quality replies, lightning-fast response times and a depth of understanding of your needs that sets us apart from any competition.
Enjoy our premium lifestyle services on the go with the latest news, offers and services in canada and worldwide.
Chat with your dedicated Concierge Manager in any language for all your requests. Developed over 4 years and continuously evolving to remain the most advanced on the market, keep our award-winning global concierge service in your pocket with our App.
While other concierges pride themselves on replying to a request within 3 hours, we believe that timeframe is inadequate.
At Sincura, you can expect your request to be acknowledged and processed by a human in less than 2 minutes.
Our efficient process ensures that your request is received, viewed, entered into our system and assigned to an expert team member within this timeframe.
We take pride in closing 30% of requests within 10 minutes, over 60% within 2 hours and 99% within 1 business day.
While other concierges are still processing your restaurant reservation request, we would have already booked your table and you would be sitting down enjoying the feast we have arranged for you.
Sincura are rated by you as "excellent" on Trustpilot.
We are the most decorated concierge and lifestyle company in the world.
We are the only concierge to openly publish clients' feedback.
But don't take our word for it - read our feedback from clients.
The Sincura Group is dedicated to making the world a better place.
As a company we donate part of all monies we receive - be it through memberships, tickets & hospitality, experiences or events - back into the youth of today to support their lives and their future prospects.
Through enriching your lives, we are also enriching so many more, from re-uniting incorrectly orphaned children with their biological parents to funding sports stars of the future.
We thank you for your continued support on our mission.