Repeatedly voted the world's best concierge company, Sincura specializes in providing premium lifestyle services in Switzerland and internationally for both private and business clients.

Whether you are an individual seeking assistance with your hectic lifestyle or a company seeking unique benefits for your staff and clients, our dedicated team is ready to assist you.

We offer a wide range of services, from securing priority reservations at the most exclusive restaurants worldwide to meticulously planning luxury travel experiences. Our expertise extends to providing VIP tickets for sold-out events and organizing once-in-a-lifetime experiences to enhance our members' lives continuously, 24 hours a day, 365 days a year, no matter where they are located.

Now, we are proud to extend our services to Switzerland.

Our hand-selected team of lifestyle managers are industry experts fluent in English, German, French and Italian. They are prepared to cater to all your lifestyle needs, ensuring exceptional service and support.

The Sincura Switzerland team is dedicated to enriching every aspect of your life, which means your needs are at the heart of what we do.

And no-one does it better - our global awards prove that.

We provide a comprehensive range of services that is unmatched in the market, all conveniently available in one place.

Our dedicated team, fluent in multiple languages, is at your service 24/7, every day of the year.

As a member, you gain access to an extensive array of exclusive benefits and privileges.

From premium hotels and renowned restaurants to elite clubs, rejuvenating spas, high-end luxury products and useful services – the options are countless.

And it doesn't matter if you're in Switzerland or anywhere else in the world, our benefits extend worldwide.

Whether you are looking for a premium restaurant reservation for an important dinner in Zurich or to organise your nightlife in Geneva, our lifestyle managers are here to help.

Perhaps you desire to be a VIP guest at the Art Basel, enjoy the Zurich concert of Taylor Swift's tour from the comfort of a private box, or witness the Swiss indoor tennis tournament with courtside seats in Basel.

We have the ability to help you acquire a rare and exotic wristwatch, obtain that elusive Hermès handbag that is currently sold out, or even fulfil your longing for the supercar of your dreams.

Whether it's skiing with your family on Alpine peaks or experiencing the thrill of paragliding above the lakes of Interlaken, our goal is to ensure that every experience becomes an unforgettable one.

Regardless of size, companies in the service industry can gain advantages from having their own dedicated concierge service.

However, not many companies possess the necessary resources, knowledge and infrastructure to deliver this service internally.

Fortunately, Sincura offer our White Label Concierge solution, allowing you to provide our renowned services branded with your company's name.

Take a look at a few examples of our white label clients below.

Sincura manage the concierge and lifestyle requests of Visa, Mastercard and Diners Club premium credit card holders.

Our concierge service operates fully in four languages: English, German, Italian and French.

Since being appointed by Cornèrcard in 2023 we have achieved outstanding results.

With a 1000 percent increase in activity, client engagement and retention, we have elevated the client offering to the next level.

Our dedicated phone lines connect Cornèrcard clients with our team of linguists, and we offer a multi-language app and dedicated IT platform.

With detailed reports, Cornèrcard gain valuable insights into their customer base to help tailor their service.

Due to the huge success of this project, Sincura has recently been appointed the concierge for staff and clients of UBS bank which launches in 2025.

Switzerland is a unique blend of German, French and Italian cultures, offering the best aspects of each.

Whatever language you prefer, we are ready to assist you.

With over 20 articles published daily, our news service is customized to cater to your personal interests. You can receive these articles conveniently in your inbox or access them through our app.

If you wish to change the default language in our app, simply click on the flag located in the top right corner.

Additionally, we provide city guides that can be easily downloaded and accessed on the app.

These guides cover 600 cities and are available in 15 languages, allowing you to have a concierge with you wherever you go.

Meet our Sincura Switzerland French/Italian Manager

Stefano hails from Turin in Italy and has spent many years in the South of France before going on to live and work in São Paulo and marry his Brazilian wife. Moving to the United Kingdom with a spell in the hospitality industry, he pursued a career in a major property company specialising in luxury real estates.

With his dynamic and diverse range of skills and experiences, Stefano joined Sincura to manage the rollout of our multi-lingual service across both private and corporate clients. Now the manager of the linguistic team, his role is to ensure that our award-winning standards are maintained across the language spectrum.

Stefano heads up our white label operations looking after corporate clients and their members across Europe, offering a unique lifestyle service branded under your name.

Meet our Sincura Switzerland German Manager

With a doctorate in art history and numerous publications to boot, Gerhard heads Sincura’s arts and culture section. Throw the name of an obscure baroque sculptor in the discussion, he probably has a thing or two to say about him and will tell you where to see his best work. With his global knowledge and experience, he’ll also convince you that it’s well worth taking a detour on your leisure trip to experience a jaw dropping French Renaissance Château or the latest 21st century museum building – preferably when it hosts an opera soirée or a jazz fusion festival.

Gerhard lived in his native Germany, in Italy’s capital Rome as well as Scotland and England for extended periods, has soaked in their respective ways of life and traditions, and is only too happy to delve into his rich fund of experiences to make your experience richer and more rewarding.

As a senior member of the linguistic team, he is fluent in several major European languages. Gerhard oversees the day-to-day management of requests from our global audience, ensuring it is handled accurately and efficiently and helps to develop our staff. Gerhard is managing the rollout of Sincura Switzerland and expansion into Germany.

At our core, we believe that your software shouldn't control your work practices.

Rather, it should be customized to perfectly align with your business requirements and cater to all of your needs.

After a meticulous development over a period spanning six years, our in-house CRM has evolved into the most cutting-edge system available.

Its unparalleled sophistication led to Sincura being granted a prestigious research and development award in 2019.

Through our advanced technology, we empower our staff to ensure that your experience with us surpasses all expectations.

Your journey is important to us. We consistently set the standard in terms of prompt and high-quality replies, lightning-fast response times and a depth of understanding of your needs that sets us apart from any competition.

Enjoy our premium lifestyle services on the go with the latest news, offers and services in Switzerland and worldwide.

Chat with your dedicated Concierge Manager in any language for all your requests. Developed over 4 years and continuously evolving to remain the most advanced on the market, keep our award-winning global concierge service in your pocket with our App.

While other concierges pride themselves on replying to a request within 3 hours, we believe that timeframe is inadequate.

At Sincura, you can expect your request to be acknowledged and processed by a human in less than 2 minutes.

Our efficient process ensures that your request is received, viewed, entered into our system and assigned to an expert team member within this timeframe.

We take pride in closing 30% of requests within 10 minutes, over 60% within 2 hours and 99% within 1 business day.

While other concierges are still processing your restaurant reservation request, we would have already booked your table and you would be sitting down enjoying the feast we have arranged for you.

Sincura are rated by you as "excellent" on Trustpilot.
We are the most decorated concierge and lifestyle company in the world.
We are the only concierge to openly publish clients' feedback.

But don't take our word for it - read our feedback from clients.

The Sincura Group is dedicated to making the world a better place.

As a company we donate part of all monies we receive - be it through memberships, tickets & hospitality, experiences or events - back into the youth of today to support their lives and their future prospects.

Through enriching your lives, we are also enriching so many more, from re-uniting incorrectly orphaned children with their biological parents to funding sports stars of the future.

We thank you for your continued support on our mission.