SINCURA SWITZERLAND: ELITE CONCIERGE FOR PRIVATE & BUSINESS CLIENTS.
Voted the world's best concierge, Sincura now brings its premium lifestyle services to Switzerland. We provide unrivalled support for both private individuals and corporate clients.
From priority dining and luxury travel to VIP tickets for sold-out global events, we make the impossible happen. Our members enjoy exclusive access and seamless lifestyle management 24/7/365, anywhere in the world.
Experience the exceptional.
Our expert team is fluent in English, German, French, and Italian. We are dedicated to elevating your lifestyle with precision, discretion, and excellence.
Voted the world's best concierge
Built on three principles:
Unrivaled Access: Our global network secures the previously unattainable.
Hyper-Personalized: Dedicated, exceptional one-on-one service for every member.
Unmatched Value: The most efficient concierge service on the market.
The Sincura Switzerland team is dedicated to enriching every aspect of your life, which means your needs are at the heart of what we do.
And no one does it better - our global awards prove that.
The Sincura Switzerland Promise
We deliver exceptional service defined by speed, transparency, and dedication. Your satisfaction is paramount.
We aim to do more than just meet expectations—we exceed them, prioritizing your absolute comfort and convenience.
This is our promise to you.
We provide an unmatched suite of lifestyle services, all conveniently located in one place. Our multilingual team is at your service 24/7/365 to manage your requests globally.
As a member, you gain access to exclusive privileges—from securing tables at Zurich’s finest restaurants to curating your nightlife in Geneva.
Access the inaccessible: be a VIP guest at Art Basel, enjoy Taylor Swift from a private box, or witness the Swiss Indoors from courtside seats.
We source the impossible. Whether you seek a rare timepiece, a sold-out Hermès handbag, or the supercar of your dreams, we make it happen.
From family skiing on Alpine peaks to paragliding over Interlaken, we ensure every experience is unforgettable.
Explore our most popular services below:
GASTRONOMY
Arranging impossible-to-get reservations at the finest restaurants.
Sincura's White Label Concierge services provide a remarkable and exclusive advantage to your company, staff and clients.
Our acclaimed team at Sincura will expertly manage these services, all while representing your brand.
Powering the Industry Leaders>
Already powering TopCard, Visa, Diners Club, and Mastercard across Switzerland, you may already know our work.
While companies of all sizes benefit from a dedicated concierge, few have the resources to build one internally. Sincura solves this.
Our White Label solution allows you to bypass the infrastructure costs and deliver our renowned service immediately—fully branded as your own.
Cornèrcard
Sincura was appointed the exclusive concierge for Visa, Mastercard, and Diners Club Switzerland through Cornèr Bank in 2023.
Available 24/7, 365 days a year, the service operates in 4 languages (English, German, Italian, and French) with dedicated phone lines and a fully branded multi-language App and CRM.
The Result: Since transitioning to Sincura, client engagement and activity have increased by over 1000%.
French Luxury Fashion House Chanel runs shows and events globally for VIP clients and press. Sincura Concierge was appointed to elevate the experience for these esteemed guests.
Using custom technology to organize hundreds of daily requests, our on-site staff ensures every whim is met—from difficult restaurant bookings to bespoke itineraries.
The Result: Chanel focuses on the show, while Sincura ensures every guest feels like a true VIP outside of it.
As part of Capco's transformation of Covent Garden into a world-class district, Sincura was appointed to elevate the client offering for residential properties.
We provided on-site concierge teams in the Piazza alongside 24/7 remote support. This service became a key selling point for attracting and retaining residents.
The Result: Our reporting suite provided Capco with deep insights into resident behaviors and trends, helping shape the future of the district.
Sincura was the inaugural concierge partner for Revolut, supporting its meteoric rise to Unicorn status. We deployed a dedicated international team managing over 1,000 daily requests.
By developing bespoke algorithms and behavior modeling, we achieved a 90% response rate within 1 minute and closed most requests within 30 minutes.
The Result: We set the benchmark for fintech lifestyle services, providing full transparency through a custom reporting suite that detailed user trends and feedback.
With a doctorate in art history and numerous publications to boot, Gerhard heads Sincura's arts and culture section. Throw the name of an obscure baroque sculptor in the discussion, he probably has a thing or two to say about him and will tell you where to see his best work. With his global knowledge and experience, he'll also convince you that it's well worth taking a detour on your leisure trip to experience a jaw dropping French Renaissance Château or the latest 21st century museum building – preferably when it hosts an opera soirée or a jazz fusion festival.
Gerhard lived in his native Germany, in Italy's capital Rome as well as Scotland and England for extended periods, has soaked in their respective ways of life and traditions, and is only too happy to delve into his rich fund of experiences to make your experience richer and more rewarding.
As a senior member of the linguistic team, he is fluent in several major European languages. Gerhard oversees the day-to-day management of requests from our global audience, ensuring it is handled accurately and efficiently and helps to develop our staff. Gerhard is managing the rollout of Sincura Switzerland and expansion into Germany.
Stefano De Gaspari
French/Italian Team Manager
Stefano hails from Turin in Italy and has spent many years in the South of France before going on to live and work in São Paulo and marry his Brazilian wife. Moving to the United Kingdom with a spell in the hospitality industry, he pursued a career in a major property company specialising in luxury real estate.
With his dynamic and diverse range of skills and experiences, Stefano joined Sincura to manage the rollout of our multi-lingual service across both private and corporate clients. Now the manager of the linguistic team, his role is to ensure that our award-winning standards are maintained across the language spectrum.
Stefano heads up our white label operations looking after corporate clients and their members across Europe, offering a unique lifestyle service branded under your name.
Latest Switzerland News
The Sincura news team bring you the latest news and events from the worlds of food, tickets, travel, film, offers plus a week ahead calendar.
We create newsletters for multiple countries including Switzerland, UK, USA, France, Germany, Italy and GCC through our international offices.
Switzerland is a unique blend of German, French and Italian cultures, offering the best aspects of each.
Whatever language you prefer, we are ready to assist you.
With over 20 articles published daily, our news service is customized to cater to your personal interests. You can receive these articles conveniently in your inbox or access them through our app.
If you wish to change the default language in our app, simply click on the flag located in the top right corner.
Additionally, we provide city guides that can be easily downloaded and accessed on the app.
These guides cover 600 cities and are available in 15 languages, allowing you to have a concierge with you wherever you go.
Technology Driven
Sincura is globally recognized as the leading concierge service in terms of technological advancements. We utilize state-of-the-art systems that empower our expert team to consistently deliver exceptional service, surpassing our competitors.
With our advanced technology, we operate with great efficiency, enabling us to outshine companies many times our size and staff count.
At our core, we believe that your software shouldn't dictate your work practices.
Rather, it should be customized to perfectly align with your business requirements and cater to all of your needs.
After a meticulous development over a period spanning six years, our in-house CRM has evolved into the most cutting-edge system available.
Its unparalleled sophistication led to Sincura being granted a prestigious research and development award in 2019.
Through our advanced technology, we empower our staff to ensure that your experience with us surpasses all expectations.
Your journey is important to us. We consistently set the standard in terms of prompt and high-quality replies, lightning-fast response times and a depth of understanding of your needs that sets us apart from any competition.
Enjoy our premium lifestyle services on the go with the latest news, offers and services in Switzerland and worldwide.
Chat with your dedicated Concierge Manager in any language for all your requests. Developed over 4 years and continuously evolving to remain the most advanced on the market, keep our award-winning global concierge service in your pocket with our App.
While other concierges pride themselves on replying to a request within 3 hours, we believe that timeframe is inadequate.
At Sincura, you can expect your request to be acknowledged and processed by a human in less than 2 minutes.
Our efficient process ensures that your request is received, viewed, entered into our system and assigned to an expert team member within this timeframe.
We take pride in closing 30% of requests within 10 minutes, over 60% within 2 hours and 99% within 1 business day.
While other concierges are still processing your restaurant reservation request, we would have already booked your table and you would be sitting down enjoying the feast we have arranged for you.
Sincura are rated by you as "excellent" on Trustpilot.
We are the most decorated concierge and lifestyle company in the world.
We are the only concierge to openly publish clients' feedback.
But don't take our word for it - read our feedback from clients.
The Sincura Group is dedicated to making the world a better place.
As a company we donate part of all monies we receive - be it through memberships, tickets & hospitality, experiences or events - back into the youth of today to support their lives and their future prospects.
Through enriching your lives, we are also enriching so many more, from re-uniting incorrectly orphaned children with their biological parents to funding sports stars of the future.
We thank you for your continued support on our mission.
Unrivaled Access: Our global network secures the previously unattainable.
