Whether you are a private client looking for assistance with your busy lifestyle or a company looking for unique staff and client benefits, we are here to assist.
From priority reservations at the world’s most exclusive restaurants to luxury travel planning, VIP tickets for sold-out events to once-in a-lifetime experiences, we enrich our members’ lives 24 hours a day, 365 days a year, in every corner of the world. And now that includes Switzerland.
And we have a hand-selected team of lifestyle managers, experts in their fields, operating in English, German, French and Italian, ready to support all your lifestyle needs.
Our award-winning services are founded on three core principles:
Maintaining the best-connected network of global luxury contacts, allowing us to obtain the unobtainable.
Providing our outstanding private and personal one-to-one services for each and every one of our members.
Offering the best value, most efficient concierge on the market.
The Sincura team is dedicated to enriching every aspect of your life, which means your needs are the foundations of what we do.
And no-one does it better - our global awards prove that
We strive for excellence by providing a responsive, honest, and dedicated service. Your experience with us is everything.
But our goal is always to exceed all expectations, and for this reason we keep your convenience, comfort, and happiness at heart.
This is our promise to you.
We offer the most extensive range of services in the market all under one roof - supported by a hand-picked multilingual team available 24 hours a day, 7 days a week, 365 days a year.
Our members have access to thousands of exclusive benefits and privileges with the best hotels, restaurants, clubs, spas, luxury products, and practical services both in Switzerland and across the globe.
Whether you are looking for a premium restaurant reservation in Zurich or to organise your nightlife in Geneva our lifestyle managers are here to help.
Maybe you wish to attend Art Basel as a VIP guest, watch the Zurich leg of Taylor Swift's tour from a private box, or attend the Swiss indoor tennis from courtside seats in Basel.
We can help you source rare and exotic watches, that sold-out Hermès handbag or that supercar you have craving for. From skiing in the Alps to paragliding across Interlaken - we are here to make every experience unforgettable.
Looking for a concierge for your company?
Sincura’s White Label Concierge services offers an exceptional and exclusive benefit to your clients, managed by Sincura's award winning team, branded under your name.
All companies in the service industry, no matter how big or small, can benefit from the convenience of their own dedicated concierge service.
Few companies have the resources, expertise, and infrastructure to implement this service in-house. But with Sincura’s White Label Concierge, our expert team delivers a solution that provides our award-winning services to you and your clients, all under your company name and branding.
See some example white label clients below:
Cornèr Bank, which was founded in Lugano in 1952, is a private and independent Swiss bank that offers its clients the whole range of traditional banking services. In addition to the areas of private banking and lending, it has also especially established itself on the Swiss market with the Visa, Mastercard, and Diners Club payment cards (Cornèrcard) as well as in the field of online trading (Cornèrtrader).
With a need to increase the concierge offerings for their members, Sincura are delighted to be the newly appointed concierge providers, taking over from the incumbent suppliers from May 2023.
The concierge is fully operational in 4 languages - English, German, Italian and French with dedicated phones lines to our linguists and a multi-language App and CRM.
We provide detailed reports and insights to tailor the service for their audience. The service has received great results - with activity and client engagement increasing 1000 percent compared to the previous concierge supplier.
With German, French and Italian speakers, Switzerland is all the best of these cultures jammed into one.
And we have a team of linguists here at Sincura ready to talk to you in any of these languages or in English.
You can also change your default language in your App by clicking the flag in the top right.
The Sincura news team bring you the latest news and events from the worlds of food, tickets, travel, film, offers plus a week ahead calendar.
Available in English, German, French, and Italian. Delivered to your inbox or available on the app.
Plus City guides to download at your fingertips - Covering 600 cities written in 15 languages to take your concierge with you anywhere on your travels.
We run newsletters for multiple countries including UK, USA, France, Germany, Italy, Switzerland and United Arab Emirates through our international offices.
We are very proud of the Sincura Concierge service. We continue to lead the industry with our quality of replies and response times.
All requests are managed by members of our expert team, 24/7, across our worldwide offices.
Enjoy our premium lifestyle services on the go with the latest news, offers and services in Switzerland and worldwide.
Chat with your dedicated Concierge Manager in any language for all your requests. Developed over 4 years, and continuously evolving to remain the most advanced on the market, keep our award-winning global concierge service in your pocket with our App.
Other concierges boast that they will acknowledge your concierge request within 3 hours. But we don’t believe that’s good enough. With Sincura, it takes on average less than 2 minutes for you to receive an acknowledgement that your request has been received, viewed, loaded into our system, and allocated to an expert member of the team to start working on. We close 30% of requests within 10 minutes, over 60% within 2 hours, and 99% within 1 business day.
In the same time it takes other concierges to acknowledge your request for a restaurant reservation, with us you should be booked in, sitting down, and enjoying the dinner we have organised for you.
But don't take our word for it - read the feedback from clients.
The Sincura Group is dedicated to making the world a better place.
As a company we donate part of all monies we receive, be it through memberships, tickets & hospitality, experiences or events, back into the youth of today to support their lives and their future prospects.
Through enriching your lives, we are also enriching so many more, from re-uniting incorrectly orphaned children with their biological parents to funding sports stars of the future. We thank you for your continued support on our mission.