Welcome to The Sincura Group Concierge and Lifestyle services. Whether you are a private client looking for assistance with your busy life or a company looking for unique staff and client benefits we are here to assist. From priority reservations at the most exclusive restaurants to luxury travel planning, VIP tickets to sold-out events to once-in-a-lifetime experiences, we are here to enrich your life.
Voted the best international concierge, our multi-award winning team take care of the details, 24 hours a day, 365 days a year, in every corner of the world.
Enjoy our premium lifestyle services on the go with the latest news, offers, services, and chat with us for all your requests; keep our global concierge service in your pocket with our new concierge app.
Our award winning concierge is based on three simple principles:
Being the best connected, our global contacts allow us to obtain the unobtainable.
Offering a private and personal one-to-one service to our members.
Being fair to our clients by offering the best value concierge service on the market.
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Our personable and highly skilled team are hand-picked industry experts in their respective fields and are available around the clock to handle all your requests.
We make a point of meeting each member to better understand your needs and tailor your concierge experience specifically to you.
Our services are backed up by our technology - we are the most technically advanced concierge on the market.
Sincura have been developing our custom in-house CRM system since 2014 and it has grown into the most complex and advanced system on the market, acknowledged by our company winning a breakthrough research and development grant.
Our award-winning concierge service offered to your clients under your company name
We are very proud of the Sincura Concierge service – we continue to lead the industry with our quality of replies and response times. All requests are managed by humans; 24/7 from our London and worldwide offices.
Other concierges boast that they will acknowledge your concierge request within 3 hours – well we don’t believe that’s good enough! On average it takes less than 2 minutes for you to receive an acknowledgement that your request has been received, viewed, loaded into our system and allocated to an expert to start working on. We close 30% of requests within 10 minutes, over 60% within 2 hours and 99% within 1 business day.
In the same time it takes other concierges to acknowledge your request for a restaurant reservation, with us you should be booked in, sitting down, and enjoying the dinner we have organised for you.
But don't take our word for it - read the feedback from clients.
FEEDBACK
