Repeatedly voted the world's number 1 concierge company, we have perfected the concept of luxury lifestyle management.
With so many members joining us as unhappy members from other concierge companies, we are listening to you, redefining excellence, and continuously refining our bespoke lifestyle services.
We stand by our original mission statement and three core principles to:
Maintain the best-connected network of global luxury contacts, allowing us to obtain the unobtainable.
Provide our outstanding private and personal one-to-one services for each and every one of our members.
Offer the best value, most efficient concierge on the market.
See below to learn about our most popular services
Sincura are often referred to as the "Food concierge" - and we are incredibly proud of our exceptional knowledge and access to the World’s gastronomic scene.
Our highly skilled and connected team, including former Michelin Maître-d’s and food critics, keeps our members up-to-date with the latest launches, menu changes, and popular hot spots.
Enjoy priority restaurant reservations at the finest restaurants, dine at chefs' tables, private dining, business lunches, event catering plus the latest gastronomy news at your fingertips
We reserve you the tables when you are being told there are none available. All you have to do is turn up, leave the Sincura team to do the rest!
🛎️ Example Request - I am looking for a reservation for four people on Wednesday at about 8pm at Restaurant Gordon Ramsay.
SINCURA FOOD
We take great pride in our worldwide partnerships and the international VIP access we offer, ensuring a truly personalized service that begins from the moment of initial booking and continues until you safely return home in comfort.
Our team of expert Travel specialists excels in creating luxury bespoke itineraries and providing insider knowledge of your destination, ensuring that every step of your journey is truly exceptional.
Through our global connections, we have access to an array of benefits, including airport lounge access, preferential rates with our partners, exclusive 5-star upgrades at hotels, and access to unique dream destinations.
For businesses, we understand the challenges of organizing worldwide business travel. Our travel experts are here to help alleviate the stress, save valuable time, and become an integral part of your team.No matter what you seek in a luxury holiday, allow us to save you time by designing a holiday that is truly deserving of your time.
We will deliver a level of personalization, authenticity, and attention-to-detail that will create a journey that is truly memorable.
🛎️ Example Request - Can you please recommend the best destinations for a winter sun getaway with my family?
SINCURA TRAVEL
We have exceeded these expectations and now supply tickets to over 180 hotel concierges, credit card companies, and private and corporate clients both in the UK and Worldwide.
Our hand selected team has over 50 years’ experience in the industry. We are the primary market and provide tickets to other agencies.
We are officially appointed to represent the leading venues, teams and events which include being selected as the VIP ticket partner for the London Olympics 2012 and the Rugby World Cup 2015.
From catwalks at Paris Fashion Week, red carpet access at film premieres, backstage passes at music festivals, or rubbing shoulders with celebrities at major awards, our tickets team can source you access that no-one else can.
🛎️ Example request: I am looking for two tickets to the upcoming James Bond film premiere.
SINCURA TICKETS
Wherever you are in the world, our unique concierge service ensures you will be welcomed like a VIP whenever you want to experience world-class social and nightlife.
If you are looking for access into the most sought-after members' clubs we can help - from pushing your application to the top of the queue, to sourcing one-off-entry.
Whether you are looking to book a table at an exclusive club, to host a party at a trendy bar, rub shoulders with celebrities at an afterparty, or relax on a cabana on the beach in the South of France, our team of experts are here to ensure you have access to the premium social-life.
🛎️ Example request - Can you help arrange a membership to Soho House?
SINCURA After-HOURS
MEMBER'S CLUBS
Our family service takes pride in facilitating everything you could possibly need for yourself and your family at home.
We help secure domestic staff for all of your family requirements, including international properties and second homes.
Our childcare and educational services are experts in ensuring your children have the very best start in life.
We have a large team of researchers who hunt for those missing gems of information and are hand-picked to offer invaluable advice.
Our domestic team are here to help busy people keep their lives running smoothly while gaining valuable personal time.
🛎️ Example request - We are relocating and need help with schools for our children.
SINCURA FAMILY
The Sincura Styled team hold exclusive relationships with luxury fashion brands, department stores, and industry individuals around the World with access to rare and exclusive fashion items.
With every bespoke shopping experience tailored to your specifications, we can give you exclusive access to private shopping experiences, highly sought-after products, and expert advice on the latest fashions and trends to ensure your wardrobe is entirely up to date.
Our gifting team can help source the perfect gift for any occasion and are adept at finding unique presents for the loved one who has everything.
And we can deliver them anywhere around the world - having your item in your hand in just a few days. With our extensive network and market knowledge, we can help you find the perfect items to suit your needs and budget.
From Rolex watches to Hermes handbags, Diamond Jewelery to Collectibles, if you’re in the market to buy luxury goods, look no further than the Sincura Styled Team.
🛎️ Example request - I am looking for an Hermes Birkin handbag for my wife's birthday next week.
SINCURA SHOPPING
Whether it is chauffeurs, luxury car hire, helicopter transfers, private jets, or yachts, we take the hassle out of finding the most suitable transport, both in terms of cost and convenience.
We take pride in having expert partners in luxury travel with the opportunity to offer our clients the perfect balance of luxury, comfort and style when arriving at their destination.
Our team of experts are here to deal with any request you might have; from sourcing rare vehicles to helicoptering your friends into Glastonbury festival.
🛎️ Example request - Please book me an S-Class to take me to Heathrow tomorrow morning.
SINCURA CARRIAGES
We give you access to the very best spas and retreats across the UK and Worldwide, all carefully curated by health and beauty experts.
With unique relationships, catering for both men and women, our expert team can ensure priority bookings for exclusive treatments, complimentary memberships, and free trials – everything you need for complete relaxation.
Enjoy exclusive VIP access to prestigious brand launches and private showcase events, and be ‘in the know’ with all of the best health and beauty products on the market.
Get healthy. Stay healthy. Live well. With Sincura wellbeing.
🛎️ Example request - I’d like to go on a fitness-based wellness retreat in Europe.
SINCURA HEALTH
Here at Sincura, with the help of our dedicated, hand-picked events team, we have access to the most exclusive experiences all over the World.
Have you ever wanted to train with a premiership football club, play tennis against a Wimbledon legend, go through astronaut training, or create your own wine.
Maybe you want front row seats at Paris Fashion Week, or to drive with the Stig, or enjoy backstage passes to meet your favourite band?
Live life on the edge and experience unique thrills the world has to offer through exclusive curated experiences.
🛎️ Example request: I would like to play golf at the Augusta National Golf Club with a PGA Tour Pro.
SINCURA EXPERIENCES
Whether it is your company Christmas party or launch event, a milestone family gathering, or you just want to celebrate with frinds, we are here to help.
Working with thousands of partners; we are a one-stop shop for all your eventing needs to ensure your day runs flawlessly.
For our members, the Sincura Soirees showcase some of the finest and luxurious venues through quarterly member events.
Our expert events team are also on hand to create and deliver bespoke and luxury events tailored to engage, educate and inspire any attendee. The events team are experts in making the impossible, possible, and creating unique and memorable experiences.
🛎️ Example request: I am looking for help with my Chrisdtmas party.
SINCURA EVENTS
With access to an exceptional collection of luxury and boutique hotels, our Hotelier team, along with our Travel team, can source you the most suitable hotel rooms and suites wherever you travel.
You will receive a variety of exclusive benefits the finest luxury hotels, which include early check-in and late check-out, plus room upgrades.
Sometimes, your Travel Specialist will ask the hotel to organise a surprise for you on arrival. To us, these are the touches that can really make a trip feel special.
From business suites to holiday chalets, underwater rooms to riads designed by royalty, your experience will be flawless
🛎️ Example request - I am looking for a romantic room overlooking Juliet's Balcony in Verona
SINCURA HOTELIER
With Sincura’s roots deep in the financial districts of the World, Sincura has always worked with the most prestigious commercial and private financial institutions.
Sincura have hand-picked experts to offer members a full range of financial services and complimentary consultations that are commonly unavailable anywhere else.
From investments and wealth managment, to legal, property and tax advisers, we have the world's best professionals at your disposal.
🛎️ Example request - I need help with my end-of-year taxes.
SINCURA FINANCIAL
From business travel to events and hospitality, staff rewards and incentives to expatriate support services, the Sincura Business team provides a bespoke business-orientated service to suit the needs of your company.
Whether you’re looking to expand your business network, or look after your staff and key clients, we can make the necessary arrangements.
From making key business introductions to promoting your services, looking after your staff to managing your clients, we can help your business reach new levels.
🛎️ Example request - I am looking to run a loyalty programme for my clients.
SINCURA BUSINESS
Our team are on-hand 24/7, anywhere around the world, for all your needs. Just ask us, we love a challenge
We have opened department stores for private shopping and shut down whole theme parks. We have filled houses with flowers, swimming pools with melted snow from the Alps,and gardens with deer.
We have put clients on the most prestigious red carpets, at private dinners with their favourite stars, or on golf courses with pros.
We have flown dogs across the country, delivered lost luggage to clients, replaced mobile phones on the other side of the world, and organised emergency medical care.
Our clients have dined at the finest chefs' tables, on private islands, on the top of mountains, and had renowned chefs visit their house to cook a private banquet.
No request is too small or too big. We love making dreams come true and putting smiles on faces
🛎️ Example request: Example request: I have lost my wallet and need help.
We are very proud of the Sincura Concierge service. We continue to lead the industry with our quality of replies and response times.
All requests are managed by members of our expert team, 24/7, across our worldwide offices.
Other concierges boast that they will acknowledge your concierge request within 3 hours. But we don’t believe that’s good enough. With Sincura, it takes on average less than 2 minutes for you to receive an acknowledgement that your request has been received, viewed, loaded into our system, and allocated to an expert member of the team to start working on. We close 30% of requests within 10 minutes, over 60% within 2 hours, and 99% within 1 business day.
In the same time it takes other concierges to acknowledge your request for a restaurant reservation, with us you should be booked in, sitting down, and enjoying the dinner we have organised for you.
Sincura are rated by you as "excellent" on Trustpilot.
We are the most decorated concierge and lifestyle company in the world.
We are the only concierge to openly publish clients' feedback.
But don't take our word for it - read our feedback from clients.
The Sincura Group is dedicated to making the world a better place.
As a company we donate part of all monies we receive, be it through memberships, tickets & hospitality, experiences or events, back into the youth of today to support their lives and their future prospects.
Through enriching your lives, we are also enriching so many more, from re-uniting incorrectly orphaned children with their biological parents to funding sports stars of the future. We thank you for your continued support on our mission.
