phone sincura concierge to learn about our corporate white label concierge services

offer your members a VIP lifestyle service with white label concierge


All companies in the service industry, no matter how big or small, can benefit from the convenience of their own dedicated concierge service.

Few companies have the resources, expertise, and infrastructure to implement this service in-house. But with Sincura’s White Label Concierge, our expert team delivers a solution that provides our award-winning services to you and your clients, all under your company name and branding.

And no-one does it better



Our award-winning services are founded on three core principles:

Maintaining the best-connected network of global luxury contacts, allowing us to obtain the unobtainable.

Providing our outstanding private and personal one-to-one services for each and every one of our members.

Offering the best value, most efficient concierge on the market.


From priority reservations at the world’s most exclusive restaurants, to luxury travel planning, VIP tickets for sold-out events, and once-in a-lifetime experiences, we enrich our members’ lives 24 hours a day, 365 days a year, in every corner of the world.

Your clients will never know this is being run by an external company as everything is branded to you, from the way we answer the phones to branded emails, app and news.

White Label Concierge benefits include:


enjoy your own dedicated concierge team with sincura white label concierge

Your own Dedicated Concierge Team

An experienced and highly trained team working on your behalf for your clients.


see your client reporting with sincura white label concierge

Full Reporting

Understand your clients with full reporting and Behavioural Analysis Suite.


your own dedicated concierge app branded to you with sincura white label concierge

Fully Customisable App

Branded for you - or seamless integrate into an existing app with our APIs.


dedicated phone and email support 24 hours a day with sincura white label

Dedicated Phone Number and Email Support

Always available you clients, any time, anywhere, with the best response times on the market


fully branded concierge news and brochures with sincura white label

Fully Branded Content

From concierge brochures, onboarding pages, membership cards and welcome packs to tailored newsletters, announcements and promotions.


your own corporate concierge account manager with sincura white label

Dedicated Account Manager

Monthly meetings to provide regular updates, activity reports, client behavioural analysis, project overviews and upcoming goals and strategies.

i am interested in providing a white label concierge service for my client

why choose sincura concierge for private and business lifestyle services


In joining Sincura’s award-winning White Label Concierge services, you will be offering an exceptional and exclusive service to your clients under your own brand name, gaining unrivalled access and insight into the world of affluent global clients.

the best priced concierge service on the market for your clients


Sincura are the best priced white label concierge on the market with prices from just 50p per member per month.


what concierge gives the best access


From exclusive restaurants to sold-out tickets, no other concierge has the access that we have. That's why we win so many awards and repeatedly voted the world's number 1 concierge.


enjoy dedicated phone support with sincura white label concierge

Response Times

Other concierges claim a client will receive a response within 3 hours, and that’s simply isn’t good enough. Our average response time from a member of the Concierge team is 2 minutes. We close 30% of requests within 10 minutes, and 60% within the time it takes other concierges to respond.


understand your clients and their behaviour with sincura white label concierge

Client Journey

The client experience is the most important thing to us and we have the highest client retention in the industry. In fact most of our clients come to us as unhappy members from other concierges. We are the only concierge that openly publishes our client feedback, and over 98% of our members say we exceed their expectations.


build relationships with one-to-one service


Our hand-picked staff are the best in the industry, and we offer a personal one-to-one relationship with our clients.


sincura are the most technically advanced concierge on the market

Technology Driven

We are recognised as the most technologically advanced concierge in the world, we are the only concierge in the industry with a custom made CRM system, data and behaviour analytics, and App.


sincura are the fastest growing concierge company


Sincura are the fastest growing concierge in the world, with our client base, staff and offices growing by an average of 30% each year. We are one of the few financially secure concierge companies in the industry.


best rated concierge service for your business


What better endorsement than from our members. From Trustpilot to independent reports, we are repeatedly voted number 1. In an independent review in March 2019


read an independent report on the best white label concierge service including revolut concierge, barclaycard concierge, amex concierge, and coutts concierge supplied by quintessentaially, ten group and sincura


Please see below for example white label clients and a number of case studies to see how we run our white label services.

View the latest news and blog posts from Sincura as a company

The Sincura Group provide white label concierge services to a range of sectors, our most popular include:


concierge for banks and credit card companies

Bank, credit card and wealth management companies

Managing the concierge requirements of premium account holders and high-net-worth clients.


introduce concierge service for your buildings, offices and properties

Serviced buildings

Front-of-house concierge services for both residential and businesses properties.


client incentives - concierge service


Providing services to staff, helping to manage their personal lives with a proven increase productivity and reduction in absenteeism.


reward scheme for your clients and guests with their own concierge

Membership and reward scheme

For high-spending or loyal clients of brands and companies, such as casino rewards for top spenders.


help your clients move house and settle into a new city with a concierge service

Relocation companies

Providing lifestyle services to clients moving to London to help them integrate into the capital.


help manage your members and management teams with a concierge service from sincura

Management and PA agencies

Delivering access to our network for agents and PAs.


add extra venue to your event or client entertainment with the world best concierge


Including major venues, gigs and festivals, sports events, client entertainment, staffing solutions, PR, introductions, and marketing.


concierge service for private jets and travel

Airlines, Travel agencies and private jets and yachts

Complementing the service to clients, including a concierge at their target destination


what is the best concierge service in the world

Other concierges

Providing services to enhance other concierge offerings, from our ticket service to our restaurant bookings service


Example Sincura White Label Concierge
Sincura Appointed to represent Cornèrcard

Sincura were appointed the concierge for Visa, Mastercard, and Diners Club Switzerland through Cornèr Bank in 2023.

Available 24/7, 365 days a year, the concierge is fully operational in 4 languages - English, German, Italian and French with dedicated phone lines to our linguists (call +41 58 880 9911 to experience it firsthand) and a multi-language App and CRM.

Detailed reports and insights are provided to tailor the service for their audience. Since taking over the concierge from Quintessentially Concierge, the service has received great results - with activity and client engagement increasing 1000 percent.

meet the sincura award winning concierge team

Example Sincura White Label Concierge
Sincura Appointed to represent Chanel

French Luxury Fashion House Chanel runs shows and events around the world for their VIP clients, press and global offices. With a need for the very best, Sincura Concierge were appointed to manage their esteemed clients - elevating their experience to new heights.

With custom technology built to manage and organise hundreds of requests each day, our on-site staff are available 24/7 to ensure that every whim is met; from restaurant and hotel bookings, to activities and daily itineraries.

It means Chanel can focus on what they do best and Sincura can ensure all guests turn up feeling like a VIP with the very best experience outside the shows.

email sincura to enquire about a white label concierge service for your business and clients

Example Sincura White Label Concierge
Sincura Appointed to represent Covent Garden

As part of Capco's transformation of Covent Garden into London’s world-class shopping and dining district Sincura were appointed to elevate the client offering through a world class concierge service.

Providing an on-site concierge based in the Covent Garden Piazza during peak hours, alongside 24/7 support managed off-site, our concierge services were included in the release of some of the finest residential properties in London.

The concierge elevated the client offering to a whole new level, both to attract and to retain residents and engage with the community. Through our reporting suite it also helped Capco understand their residents, businesses, behaviours and trends of one of London’s most vibrant and dynamic districts.

i am interested in providing a white label concierge service for my client

Example Sincura White Label Concierge
Sincura Appointed to represent Revolut

Sincura were appointed the concierge provider for prepaid card Revolut from day 1 - - and are proud to have been part of its huge growth to become the Unicorn it is now.

A dedicated team of over 50 staff internationally managed client requests, which averaged 1,000 per day. We developed our in-house system to efficiently manage and deal with requests, and over 90% of these were responded to within 1 minute and closed within half an hour.

Our specialist algorithms and behaviour systems helped us to understand user requests and anticipate future enquiries. Our knowledge of the clients’ needs allowed us to offer a full reporting suite, detailing everything from response times to categories of requests and feedback from clients.

After 18 months Revolut expanded into territories not then covered by Sincura (Pan Asian), and as such Sincura were forced to step away from the contract which moved to Ten Group. Within 6 months of Revolut appointing a new concierge, significant levels of negative feedback from clients saw Revolut’s cancellation of that concierge all together.

comparing ten group and sincura concierge services

Above: Direct comparison stats between Sincura Concierge and Ten Group running the Revolut account


Repeatedly voted the world's best concierge, your members will have access to thousands of exclusive benefits and privileges with the best hotels, restaurants, clubs, spas, luxury products, and practical services across the globe.

We offer the most extensive range of services in the market all under one roof.

Your clients will not know that these services are being provided by an external company as everything is branded under your name.

You can see the extra benefits your clients' will have and the popular services to offer them:

learn about the sincura white label services

cocniereg service for booking restaurant priority tables at michelin restaurant around the world


sincura conciereg food

Arranging impossible-to-get reservations at the finest restaurants for your valued clients.



assist with your membership to private members clubs including soho house and annabeles

after hours

sincura clubs and nightlife

Helping your clients from private members' clubs to equisite social and night life.



to get tickets to the best events aroudn the world


sincura tickets

Arranging VIP tickets at premium events, usually unavailable to the public.



sincura are the best concierge company in england


sincura concierge travel

Crafting luxury holidays with personalisation, authenticity and attention-to-detail.



conciereg company to manage all your car and chauffeurs plus private jets and yacht hire


sincura cars and transport

Enjoy the comfort of hassle-free transportation for your members and clients.



get hotel room upgrades and late checkouts with sincura concierge


sincura hotel bookings

Enjoy benefits at the finest hotels across the world to assist.



private and corpoarte events in london and worldwide with sincura


sincura events

Creating events for your brand to further engage with your clients.



a concierge to manage all your family needs including educations, staffing and domestic


sincura family services

Assisting your client's family lives to gift them back their valuable time.



get hermes handbag or rolex watches with sincura shopping services


sincura shopping

Sourcing luxury goods and uber-exclusive collectibles.



unique bucket list experiences with sincura


sincura experiences

Explore the world through carefully curated bucket-list experience.



enjoy exclusive meember networking events when you join sincura concierge


sincura vip society tickets to rub shoulders with celebrities

Creating regular members' events to network wiht your clients.



premium lifestyle services for your health and wellbeing


sincura health and wellbeing

A service tailored for your clients' minds, bodies and souls.



best concierge for managing your house and property


sincura house and domestic

Your spotless home management and domestic service.



sourcing the best professionals from lawyers to accountants


sincura professional services

A host of hand-picked experts at your client's disposal.



a conciereg for your business including staff rewards, business travel, event planning, and pr


sincura business services

Supporting your company as a whole.



the latest luxury news and offerings with the wolrds numerb 1 concierge


sincura upcoming calendar of tickets and events

The latest news, 600 city guides, and a team of researchers at your disposal.




Costing over £200k to build, our concierge App recognised as the most advanced on the market and a real game-changer for the client's experience.

Developed over 18 months to build, and constantly evolving provide our members an intuitive user experience, we see this as the future of luxury lifestyle.

The Sincura Concierge App offers a convenient and secure point of contact between users and their lifestyle managers, allowing them to make requests and providing information based on their personal preferences.


From making reservations, travel arrangements, sourcing exclusive goods, and organising access to events, users can connect directly with their dedicated Concierge team through the app. Our app Offers section ensures our clients stay ahead of the curve when it comes to exclusive tickets and promotions, including anything from film premieres to tickets for the Met Gala.

With our private messaging system, we ensure your clients will be continually updated with the progress of their requests, whilst also allowing clients to make changes and add updates to their request. The app holds all the details of your Account Manager and how to contact them should you want to discuss anything.

the best concierge app on the market available to our white label clients by sincura

Our App has been designed to easily rebrand, re-skin, and re-release for clients at a fraction of the cost of releasing your own App. Options include:

the best conciereg app available for connecting clients

Initial splash screen

Welcoming your clients into your App under your brand video.


rebrand a concierge app for your business with your own logos, images, fonts


Use of brand, colours, fonts, images and logo throughout.


create your own welcome packs for your members with sincura concierge

Services and Literature

Services and literature can be tailored as required to be brand and industry specific, including support and product sections.


the latest news and offers for your clients to increase engagement

promotions, news and offers

Clients can customise the type of news and offers that are sent to their users. These can include specific promotions, articles or services your brand offers, and even write your own content and company news exclusively to your audience.


integrate concierge app via apis

Seamless integration

If you already have an App you can use our APIs to easily integrate into our systems – providing seamless access to our services.


We believe your working practise should not be dictated by your software, and instead your software should work and be tailored to your business.

Developed over 6 years, our custom in-house CRM has grown into the advanced system on the market, acknowledged by Sincura winning a breakthrough research and development grant in 2019.

sincura i technology supports our concierge services


Your Customer Relationship Management CRM) tool is the backbone of every business, allowing you to efficiently run your company, clients, members and staff. We see so many large companies using off-the-shelf CRM systems like Salesforce which we believe is wrong.

Our CRM ensures that the journey the client has with us is second to none, and we lead the market when it comes quality of replies, response times, and understand our clients better than anyone else.

Each White Label client has their own custom built CRM - with full access for you and your team

learn about sincura technology providing it solution for your concierge


Understanding your clients is key to providing them with a good service, which in turn results into strong customer relationships and new sales through positive word-of-mouth recommendation.


Repeatedly voted the best concierge in the world for both personal and business clients, our multi-award winning team do it better than anyone else, 24 hours a day, 365 days a year, in every corner of the world.

see feedback and reviews about the sincura group concierge

Other concierges boast that they will acknowledge your concierge request within 3 hours. But we don’t believe that’s good enough. With Sincura, it takes on average less than 2 minutes for you to receive an acknowledgement that your request has been received, viewed, loaded into our system, and allocated to an expert member of the team to start working on. We close 30% of requests within 10 minutes, over 60% within 2 hours, and 99% within 1 business day.

In the same time it takes other concierges to acknowledge your request for a restaurant reservation, with us you should be booked in, sitting down, and enjoying the dinner we have organised for you.

sincura are rated rated excellent on trustpilot

Sincura are rated by you as "excellent" on Trustpilot.
We are the most decorated concierge and lifestyle company in the world.
We are the only concierge to openly publish clients' feedback.

But don't take our word for it - read our feedback from clients.

see sincura reviews and feedback



☎️ 0203 148 2655

The Sincura Group is dedicated to making the world a better place.

As a company we donate part of all monies we receive, be it through memberships, tickets & hospitality, experiences or events, back into the youth of today to support their lives and their future prospects.

Through enriching your lives, we are also enriching so many more, from re-uniting incorrectly orphaned children with their biological parents to funding sports stars of the future. We thank you for your continued support on our mission.

View the latest news and blog posts from Sincura as a company