SINCURA CONTACT US


phone sincura tickets we love to chat

ABOUT THE SINCURA GROUP

From priority reservations at the most exclusive restaurants to exquisite travel planning, VIP tickets at sold-out events to domestic services, we have it all covered.

Repeatedly voted the best concierge in the world for both personal and business clients, our multi-award winning team do it better than anyone else, 24 hours a day, 365 days a year, in every corner of the world.

DOWNLOAD OUR APP

Enjoy our premium lifestyle services on the go with the latest news, offers, services, and chat with us for all your requests; keep our global concierge service in your pocket with our new concierge app.

download the sincura concierge app on google play download the sincura app on apple store android


View the latest news and blog posts from Sincura as a company


GENERAL ENQUIRIES

☎️ T: +44 (0)203 148 2655
📧 E: info@thesincuragroup.com

MEMBERSHIP TEAM

📧 E: membership@thesincuragroup.com

ACCOUNTS TEAM

📧 E: accounts@thesincuragroup.com

TICKETS TEAM

📧 E: tickets@thesincuragroup.com

NEWS/PRESS TEAM

📧 E: news@thesincuragroup.com

JOBS / CAREERS

📧 E: careers@thesincuragroup.com

LEGAL TEAM

📧 E: legal@thesincuragroup.com

INDIVIDUAL MEMBER OF STAFF

📧 E: firstname@thesincuragroup.com

🇬🇧 UK Head Office: The Old Barn, Spring Meadows Business Centre, Highfield Lane, Crazies Hill RG10 8PU

🇬🇧 UK Registered Office: Landgate Chambers, Rye, East Sussex, TN31 7LJ
Please contact us for our London and regional offices.

🇦🇺 Australia Head Office: Suite 9, 128 Chapel Street, St Kilda 3182, Victoria

☎️ T: +61 3 9696 7100
📧 E: australia@thesincuragroup.com

🇺🇦 Ukraine Head Office: Level 3, Regus West Side Centre, Building 8b, 6 Oleny Telihy St, Kyiv 04112

☎️ T: +380 44 391 83 00
📧 E: ukraine@thesincuragroup.com


INSIDE THE SINCURA HEADQUARTERS

We are often asked the same question by members, clients and partners…”Where are you guys based?”

From the humble beginnings of a small operation run from a home PC in our founder’s living room, The Sincura Group is now an international company with offices in every corner of the globe


look inside the sincura office

where are the sincura group concierge based

At the heart of the operation is our wonderful 18th century converted barn, which acts as our global HQ.

Just a stone’s throw from the River Thames as it snakes its way through the picturesque Henley-On-Thames, the barn is where the management team share ideas and put innovative measures in place to ensure the service we’re offering is constantly exceeding our members’ expectations.

the sincura group headquarters

what is it like to work at the sincura group concierge

In 2021, we made some fantastic additions to the Sincura family – each one of them bringing fresh ideas, enthusiasm and knowledge to their areas of work. We place great importance on providing an environment in which each team members can openly share ideas, learn, and contribute to the future direction of the company.

This direction is often led by our customer facing concierge team who constantly receive valuable feedback from our members.

best offce in london and henley old barn

sincura tickest and concierge offices in henley on thames


SINCURA FEEDBACK

Other concierges boast that they will acknowledge your concierge request within 3 hours – well we don’t believe that’s good enough! On average it takes less than 2 minutes for you to receive an acknowledgement that your request has been received, viewed, loaded into our system and allocated to an expert to start working on. We close 30% of requests within 10 minutes, over 60% within 2 hours and 99% within 1 business day.

In the same time it takes other concierges to acknowledge your request for a restaurant reservation, with us you should be booked in, sitting down, and enjoying the dinner we have organised for you.

But don't take our word for it - read the feedback from clients.

FEEDBACK