Deep in the forest in an enchanted wood lies a portal to Lapland, where elves busy themselves crafting wooden toys by day, baking gingerbread houses and tending to reindeer.
The enchanted wood is in fact spirited away in none other than glorious Windsor, but this doesn’t stop Lapland UK – a four-hour immersive experience – selling out in minutes when tickets went on sale.
Don’t worry – Sincura tickets can help. We have Christmas wrapped up for you.
Our dedicated tickets team are here to ensure your Lapland experience is second to none.
Sincura will assist you with everything from sourcing the best VIP tickets and experience for you and your family to arranging special christmas gifts for santa to pull out, transport and accommodation, and even elves and Santa to visit your home.
Your personal concierge is available to help with all your arrangements, and on call 24/7 for all your needs. All you need to do is turn up.
No company does it better for Lapland - we look forward to sharing this VIP experience with you.
To see the latest packages for Lapland - simply click on "Offers" from the home screen on your App and select the flag for the country you wish to see. Download the App from the link below.
Enjoy exclusive Lapland UK offers and deals, VIP tickets and passes, latest news plus a global concierge in your pocket with the Sincura Concierge App.
They don't call it the merry season for nothing. Indulge in Christmas activities of the highest caliber with Sincura. We offer all kinds of family experiences that'll make your Christmas a memorable one.
Get closer to your family and loved ones with this year's offers.
Your magical Lapland experience begins when you deliver your child’s personalized invitation from Father Christmas asking for their help making toys in the Lapland Toy Factory.
When the day arrives, your family experience will last roughly 4 hours
The first 90 minutes is an immersive theatrical performance in the Enchanted Forest, the Toy Factory and Mother Christmas’ Kitchen.
Thereafter follows a further 90 minutes of exploring the Elven Village where you can ice skate, refuel in Pumpernickel’s restaurant or visit Elva’s post office, amongst other things.
Your personalized audience with Father Christmas will take place in the final hour of your journey, but not before you have travelled deeper into the snowy forest to meet his reindeer and see his magical sleigh.
The adventure really ends on Christmas morning when your children find the toy they made in the Toy Factory under the tree complete with a note from Father Christmas thanking them for their help.
Treat your family to a fully unique, bespoke, and hand-crafted VIP experience - unavailable anywhere else.
Your package includes:
Our concierge who will phone you 24 hours after purchasing tickets to go through experience and understand your family to create your perfect package.
You will have your own dedicated concierge team for planning your experience, from help filling in your registration forms, to transport and accommodation requirements, to useful tips to prepare for your day
Bespoke opportunities to elevate your experience, from having an elf personally visit your home to deliver the invitation by hand, to arranging that special gift to be pulled out from Sant's bag.
Having organised your experience meticulously, all you have to do is turn up and enjoy the day, including:
Hassle free arrival with priority parking
Beat the queues with your exclusive check in and golden lobby experience.
Complimentary food and drinks throughout your day.
Signed Lapland Foundation Story Book - the untold Story of Father Christmas
£25 Jingles for every child in the party
Keepsake Lapland limited edition Christmas bauble
Family Photo Package
The Christmas experience isn't just for the children - how about Santa pulls out a luxury gift for your loved ones
The Sincura styled team are dedicated to sourcing luxury goods, wait-listed watches, impossible-to-get Hermes handbags, rare diamonds and jewelry, uber-exclusive collectibles and accessories.
Give her an exclusive hermes Handbag: Through our exclusive trusted network - we have one of the largest collections of fresh, new and like-new Hermès handbags in the world, with new merchandise available every day. We also carry a limited collection of collectible vintage Hermès pieces. In addition, we carry a collection of new Chanel handbags, Chanel vintage handbags, Goyard, and Hermès and Chanel jewellery and accessories. Our bags are available for immediate delivery and can be in your hands anywhere around the world in a matter of days.
Give him a rare Rolex watch: Our Watch Sourcing service is here for you.We have put our expertise and knowledge to the task, and sourced rare Oysterflex Daytonas, the newest Royal Oak, and even found a host of watches for an entire football team.
Our extensive network of trusted partners grants us unprecedented access to the biggest variety of timepieces worldwide. Our experts can help guide you in your watch sourcing journey, and advise you on the possibility of acquiring that extra-special timepiece.
Sincura recommends the following places to visit this Christmas with your children
London Zoo
London Zoo is pulling out all the stops this year with a Christmassy after-dark experience that takes place once all the animals have been safely
tucked up in bed. This is when the zoo’s mile-long pathway bursts into illuminated life, glittering with tunnels of light, huge fairy-light-spangled
models of wild animals, glowing fountains and singing trees. You’ll see Father Christmas and his trusty elves along the way, can have a ride on a vintage carousel, and feast on roasted chestnuts and other seasonal staples.
London Zoo; 22 Nov-1 Jan; adult/child/family of 4 £16.50/10.50/52.00
Eden Project, Cornwall
The Eden Project goes all out for Christmas, with shimmering trees and an ice rink, while their Santa experience is thoughtfully creative and
imaginative: children get to help out behind the scenes and see the beautifully decorated interiors that are home to the elves. They’ll see the heaps of
letters from children divided into pigeonholes and the woolly stockings hung up ready for the big day, and finally meet the man himself, who’ll read them a Christmas story by the fireside.
Eden Project; 24 November-24 December; Eden Project admission adult/child £27.50/14, santa visit child & 1 adult £8-10
Sutton House, London
At the National Trust’s 500-year-old Sutton House, visitors will learn about a rumbustious Tudor Christmas that features a pig sewn onto to a
turkey (no, really). They’ll explore the more modest Georgian celebrations, see the lavish Victorian version that gave us crackers, cards and decorated
trees, and get to play with classic toys and admire the tinsel of an Eighties Christmas. Father Christmas will be ensconced next to a cosy fire in a oak-panelled Tudor grotto, and there’ll be gifts for the little ones.
Sutton House; 24 November to 23 December, Father Christmas weekends only; £9.50/5.50 adult/child
Saltram, Plymouth, Devon
The pale Christmas-cake-architecture of the Georgian mansion of Saltram is surrounded by tranquil gardens, that this season will be illuminated
with a colourful rainbow of lights. You can turn a frosty evening into a sparkling one, exploring its trails that are punctuated by familiar fairy-tale
characters. From December, visitors can also settle down to meet with Father Christmas in the stables where he’ll read seasonal stories, sing some festive songs, and give out presents to younger visitors.
Saltram; Illuminations 22 November-30 December, free; Father Christmas 1-23 December; Adult/child £4/8 (child ticket includes keepsake)
National Coal Mining Museum for England, Yorkshire
It’s not often you have the chance to meet Father Christmas 140m underground. Don your yellow hard hat and headlamp and descend into the exciting
depths of the National Coal Mining Museum for England, where you’ll learn about Victorian miners, pit ponies, and get to meet a real miner. Book in
to see Santa and all mini-miners will receive a gift. This is not the end of the mine’s festivities, there’s a brass band event and Dick Whittington pocket panto as well.
National Mining Museum; 24 November-23 December; Adult/child £5/7.50 (includes gift and certificate)
Kinver Edge, Staffordshire
The National Trust area of Kinver Edge is an extraordinary place, a heathland and forested escarpment where a copper and gold-streaked rockface
has tiny houses carved directly into its base – they look like they were intended for elves whatever the season. To reach the houses, you walk
across the frosty wild heathland, where you’ll discover the houses lit by candlelight and mulled wine warming on an open fire, as well as a very special guest: Father Christmas himself, who will be doling out gifts alongside a good dollop of cheer.
Kinver Edge; 1, 2, 8 & 9 December; £3 per child, no booking necessary
Santa’s Trains: various locations
Classic immersive story the Train to Christmas Town on the Dartmoor & Bodmin Railway warms the cockles,
and features elves serving cocoa and the essential white-bearded character
The Ffestiniog Welsh Borders Railway have Santa specials throughout December, where Santa and his Elves pass through the carriages distributing
gifts, and grownups get a mince pie and a glass of sherry. Santa by Steam in South Devon offers more mince pies, children’s entertainers, and a chance to visit Santa in his grotto and receive a gift.
Train to Christmas Town; £27.50/20.90, Ffestiniog & Welsh Borders prices tbc, Santa by steam Adult/child £20/12
Black Country Museum, Dudley
Join the excited search for Santa through the fascinating Black Country Museum, with festive costumed guides to help along the way. The kids will
solve clues to find out the route, sprinkle ‘magic dust’ on reindeer shoes and get a chance to send a letter up the chimney to Santa’s
workshop. When you find Father Christmas, he’ll have received and read all the children’s letters, and be ready with a surprise gift.
Black Country Museum Santa Hunt weekends 24 November- 24 December
Kents Cavern, Torquay
The Unesco-listed geocave Kents Cavern proffers not only an underground grotto, but a promenade, panto-style performance around the amazing
natural architecture of the caves, where you’ll encounter lots of Christmassy characters to get you in the mood for your visit to Father Christmas.
Children aged 2-12 will get a Christmas gift, while older visitors will have to settle for mince pies and mulled wine. There’s a carols concert in the caves on the 13th December if you fancy getting even more in the mood.
Kents Cavern; Adult/child £10/13; 2-24 December
Clent Hills, Worcestershire
National Trust-protected Clent Hills is a countryside haven of rolling hills and woodland, and offers a welcome rural escape that takes a particularly
magical take on the grotto. Visitors will explore the hills, following a Christmassy treasure-hunt-like trail, before wending their way through the
trees. In a cosy forest den, they’ll discover the cheerful rotund one dressed in woodland green and keeping warm by a campfire surrounded by plenty of fairylights.
Clent Hills; 9 & 16 December; child £5
From priority reservations at the most exclusive restaurants to exquisite travel planning, VIP tickets at sold-out events to domestic services, we have it all covered.
Repeatedly voted the best concierge in the world for both personal and business clients, our multi-award winning team do it better than anyone else, 24 hours a day, 365 days a year, in every corner of the world.
Though we do sell many tickets to the public - by joining Sincura you can enjoy extra VIP benefits including:
Dedicated Account Manager always available for you
Unrivalled access to tickets at trade prices
Access to VIP Tickets unavailable to the public
Complimentary Tickets through the year including a film premiere, Royal Ascot, and Henley Royal Regatta
VIP Theatre Portal
Concierge with all bookings to organise your day
Latest News & Offers before they are released
Dedicated Members line & App
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We are the most decorated concierge and lifestyle company in the world.
We are the only concierge to openly publish clients' feedback.
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As a company we donate part of all monies received through ticket sales back into the youth of today to support their lives and their future prospects.
By allowing us to enrich your lives through sourcing your exclusive access, you are also helping us enrich so many more lives, from re-uniting incorrectly orphaned children with their biological parents to funding sports stars of the future.
We couldn't do this without you, and we thank you for your continued support on our mission.