Nestled deep within an enchanted forest lies a magical gateway to Lapland. Here, playful elves spend their days handcrafting wooden toys, baking sweet gingerbread treats, and caring for the reindeer that make Christmas dreams come true.

This year, the enchanted forest opens its doors in Ascot and Manchester. Lapland UK invites you to step inside a four-hour immersive Christmas adventure — an experience so magical it sells out within minutes every season. Discover the wonder, share the joy, and make this Christmas truly unforgettable.

No need to worry — with Sincura tickets, your Christmas is taken care of.

Our dedicated tickets team are here to ensure your Lapland experience is second to none.

Sincura will assist you with everything from sourcing the best VIP tickets and experience for you and your family to arranging special christmas gifts for santa to pull out, transport and accommodation, and even elves and Santa to visit your home.
Your personal concierge is available to help with all your arrangements, and on call 24/7 for all your needs. All you need to do is turn up.

No company does it better for Lapland - we look forward to sharing this VIP experience with you.

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The magic of Lapland begins when your child receives a personalized invitation from Father Christmas to join the elves in the Toy Factory and help bring Christmas to life.

On the day, your family will enjoy a 4-hour immersive adventure, including a theatrical journey through the Enchanted Forest, Toy Factory, and Mother Christmas’ Kitchen, followed by exploring the Elven Village with ice skating, Pumpernickel’s Restaurant, and Elva’s Post Office, before a personal audience with Father Christmas and a visit to his reindeer and magical sleigh. The experience continues on Christmas morning, when your children find the toy they made under the tree with a special note from Father Christmas.

Secure your spot at Lapland today and make this Christmas unforgettable!

ENJOY VIP Experiences at Lapland UK 2025
From £650 + VAT per person

Treat your family to a fully unique, bespoke, and hand-crafted VIP experience - unavailable anywhere else.

PRIOR TO YOUR DAY: Your concierge:

Ensure your family is fully prepared for Lapland UK with the world’s #1 concierge service. Services include

Dedicated Concierge Team
From completing registration forms to arranging transport, accommodation, and offering helpful tips, your team will ensure every detail of your day is seamless.

Bespoke Enhancements
Elevate your experience with unique touches, such as an elf personally delivering your invitation at home or arranging a special gift to be pulled from Santa’s bag.

Booking System
Enjoy our booking with reminders, hints and tips, and a 24/7 concierge for all your needs.

Having organised your experience meticulously, all you have to do is turn up and enjoy the day.

ON THE DAY: Be a VIP

Your VIP Experience package includes:

Dedicated Parking
Convenient parking reserved for the VIP clients.

Private Check-In
Begin your adventure with a warm welcome at Grapevine’s Woodland Hideaway, an exclusive and private check-in experience.

Personal Lapland Guide
Your guide will accompany your family throughout the day, revealing secret corners of the Elven World and ensuring your adventure is seamless and magical.

Elven Feast
Your first stop in the Elven Village is Pumpernickel’s secret pantry, where you’ll enjoy a private feast with all food and drink included – and perhaps a few friendly Elven visitors!

Front-Row Magic
Enjoy front-row seating at The Toy Factory and The Lapland Bakery, along with exclusive priority access to Father Christmas.

Lapland Currency
Every Small Folk in your party will receive 25 Jingles, Lapland’s very own currency.

AS YOU LEAVE: Keepsakes & Memories

Take your memories with you with:

A limited-edition Lapland Christmas bauble
An all-inclusive digital family photo package
A Lapland storybook signed by the Founders
An Honorary Elf Hat for each member of your booking

BOOK YOUR BESPOKE PACKAGES

Booking your packages couldnt be easier, with 3 simple steps.

Pay your deposit

Create your packages

Complete your booking

START YOUR BOOKING

Click the link below to start your booking

Looking for the Ultimate Christmas Gift?

At Lapland UK, the magic isn’t just for children. Imagine Santa reaching into his sack… and pulling out a luxury gift for your loved one. Through The Sincura Styled Team, we can arrange for an unforgettable surprise including:

For her - Hermès Handbags:

From wait-listed treasures to rare vintage collectibles, our exclusive network grants access to one of the world’s largest collections of fresh, new, and like-new Hermès pieces — as well as Chanel, Goyard, and other coveted brands.

For him - That rare Rolex:

Gift him a rare Rolex or the latest Royal Oak. Our experts source impossible-to-find timepieces, from Oysterflex Daytonas to bespoke collections, through an unparalleled global network

London Zoo
London Zoo is pulling out all the stops this year with a Christmassy after-dark experience that takes place once all the animals have been safely
tucked up in bed. This is when the zoo’s mile-long pathway bursts into illuminated life, glittering with tunnels of light, huge fairy-light-spangled
models of wild animals, glowing fountains and singing trees. You’ll see Father Christmas and his trusty elves along the way, can have a ride on a vintage carousel, and feast on roasted chestnuts and other seasonal staples.
London Zoo; 22 Nov-1 Jan; adult/child/family of 4 £16.50/10.50/52.00

Eden Project, Cornwall
The Eden Project goes all out for Christmas, with shimmering trees and an ice rink, while their Santa experience is thoughtfully creative and
imaginative: children get to help out behind the scenes and see the beautifully decorated interiors that are home to the elves. They’ll see the heaps of
letters from children divided into pigeonholes and the woolly stockings hung up ready for the big day, and finally meet the man himself, who’ll read them a Christmas story by the fireside.
Eden Project; 24 November-24 December; Eden Project admission adult/child £27.50/14, santa visit child & 1 adult £8-10

Sutton House, London
At the National Trust’s 500-year-old Sutton House, visitors will learn about a rumbustious Tudor Christmas that features a pig sewn onto to a
turkey (no, really). They’ll explore the more modest Georgian celebrations, see the lavish Victorian version that gave us crackers, cards and decorated
trees, and get to play with classic toys and admire the tinsel of an Eighties Christmas. Father Christmas will be ensconced next to a cosy fire in a oak-panelled Tudor grotto, and there’ll be gifts for the little ones.
Sutton House; 24 November to 23 December, Father Christmas weekends only; £9.50/5.50 adult/child

Saltram, Plymouth, Devon
The pale Christmas-cake-architecture of the Georgian mansion of Saltram is surrounded by tranquil gardens, that this season will be illuminated
with a colourful rainbow of lights. You can turn a frosty evening into a sparkling one, exploring its trails that are punctuated by familiar fairy-tale
characters. From December, visitors can also settle down to meet with Father Christmas in the stables where he’ll read seasonal stories, sing some festive songs, and give out presents to younger visitors.
Saltram; Illuminations 22 November-30 December, free; Father Christmas 1-23 December; Adult/child £4/8 (child ticket includes keepsake)

National Coal Mining Museum for England, Yorkshire
It’s not often you have the chance to meet Father Christmas 140m underground. Don your yellow hard hat and headlamp and descend into the exciting
depths of the National Coal Mining Museum for England, where you’ll learn about Victorian miners, pit ponies, and get to meet a real miner. Book in
to see Santa and all mini-miners will receive a gift. This is not the end of the mine’s festivities, there’s a brass band event and Dick Whittington pocket panto as well.
National Mining Museum; 24 November-23 December; Adult/child £5/7.50 (includes gift and certificate)

Kinver Edge, Staffordshire
The National Trust area of Kinver Edge is an extraordinary place, a heathland and forested escarpment where a copper and gold-streaked rockface
has tiny houses carved directly into its base – they look like they were intended for elves whatever the season. To reach the houses, you walk
across the frosty wild heathland, where you’ll discover the houses lit by candlelight and mulled wine warming on an open fire, as well as a very special guest: Father Christmas himself, who will be doling out gifts alongside a good dollop of cheer.
Kinver Edge; 1, 2, 8 & 9 December; £3 per child, no booking necessary

Santa’s Trains: various locations
Classic immersive story the Train to Christmas Town on the Dartmoor & Bodmin Railway warms the cockles,
and features elves serving cocoa and the essential white-bearded character
The Ffestiniog Welsh Borders Railway have Santa specials throughout December, where Santa and his Elves pass through the carriages distributing
gifts, and grownups get a mince pie and a glass of sherry. Santa by Steam in South Devon offers more mince pies, children’s entertainers, and a chance to visit Santa in his grotto and receive a gift.
Train to Christmas Town; £27.50/20.90, Ffestiniog & Welsh Borders prices tbc, Santa by steam Adult/child £20/12

Black Country Museum, Dudley
Join the excited search for Santa through the fascinating Black Country Museum, with festive costumed guides to help along the way. The kids will
solve clues to find out the route, sprinkle ‘magic dust’ on reindeer shoes and get a chance to send a letter up the chimney to Santa’s
workshop. When you find Father Christmas, he’ll have received and read all the children’s letters, and be ready with a surprise gift.
Black Country Museum Santa Hunt weekends 24 November- 24 December

Kents Cavern, Torquay
The Unesco-listed geocave Kents Cavern proffers not only an underground grotto, but a promenade, panto-style performance around the amazing
natural architecture of the caves, where you’ll encounter lots of Christmassy characters to get you in the mood for your visit to Father Christmas.
Children aged 2-12 will get a Christmas gift, while older visitors will have to settle for mince pies and mulled wine. There’s a carols concert in the caves on the 13th December if you fancy getting even more in the mood.
Kents Cavern; Adult/child £10/13; 2-24 December

Clent Hills, Worcestershire
National Trust-protected Clent Hills is a countryside haven of rolling hills and woodland, and offers a welcome rural escape that takes a particularly
magical take on the grotto. Visitors will explore the hills, following a Christmassy treasure-hunt-like trail, before wending their way through the
trees. In a cosy forest den, they’ll discover the cheerful rotund one dressed in woodland green and keeping warm by a campfire surrounded by plenty of fairylights.
Clent Hills; 9 & 16 December; child £5

Though we do sell many tickets to the public - by joining Sincura you can enjoy extra VIP benefits including:

Dedicated Account Manager always available for you

Unrivalled access to tickets at trade prices

Access to VIP Tickets unavailable to the public

Complimentary Tickets through the year including a film premiere, Royal Ascot, and Henley Royal Regatta

VIP Theatre Portal

Concierge with all bookings to organise your day

Latest News & Offers before they are released

Dedicated Members line & App

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We are the only concierge to openly publish clients' feedback.

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As a company we donate part of all monies received through ticket sales back into the youth of today to support their lives and their future prospects.

By allowing us to enrich your lives through sourcing your exclusive access, you are also helping us enrich so many more lives, from re-uniting incorrectly orphaned children with their biological parents to funding sports stars of the future.

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