Lapland uk: VIP Tickets and hospitality

Lapland VIP Tickets

Windsor November and December 2018; VIP Tickets and Hospitality

Our Lapland VIP Packages for 2018 are now sold out and are now taking enquiries for 2019

What is included in the VIP experience

Aimed at those guests who want their experience to stand out from the crowd, our exclusive VIP package includes:

Sincura are delighted to be partnering with Lapland UK to present Premium+ Tours providing the ultimate elven experience. Includes a private meet & greet with The Elf Travel Master, Conker hats for the whole family, plus front row seats in The Glade and a personal audience with Sage, the oldest Elf in the Enchanted Forest. You’ll receive the freedom of the Elven Village so you can explore for as long as you like, plus a reserved table, and meal in the Elven Restaurant. On departure we’ll present you with a scrapbook containing all the photos of your meeting with Father Christmas. Also includes VIP parking. All of this is in addition to the Premium LaplandUK experience. Along with this you will also receive:

·         Reception drinks

·         20 Jingles for each family to spend in the Elven Village

·         A signed copy of ‘Lapland: The Untold Story of Father Christmas’ for each family

·         A copy of ‘Puzzoodles’ – Mother & Father Christmas’ activity book for each child

·         Polar Bear Magical Extras (The toy the children make with the elves in the Toy Factory) for each child


As well as this you will have your own concierge who will phone you 24 hours after purchasing tickets to go through experience and understand your family. We will fill in your Santa forms for you and truly personalise your experience from arranging your dinners to your travel plans to special requirements, gifts and surprises for your family. 

Sincura recommends the following places to visit this Christmas with your children:

1. London Zoo
London Zoo is pulling out all the stops this year with a Christmassy after-dark experience that takes place once all the animals have been safely tucked up in bed. This is when the zoo’s mile-long pathway bursts into illuminated life, glittering with tunnels of light, huge fairy-light-spangled models of wild animals, glowing fountains and singing trees. You’ll see Father Christmas and his trusty elves along the way, can have a ride on a vintage carousel, and feast on roasted chestnuts and other seasonal staples.
London Zoo; 22 Nov-1 Jan; adult/child/family of 4 £16.50/10.50/52.00

2. Eden Project, Cornwall
The Eden Project goes all out for Christmas, with shimmering trees and an ice rink, while their Santa experience is thoughtfully creative and imaginative: children get to help out behind the scenes and see the beautifully decorated interiors that are home to the elves. They’ll see the heaps of letters from children divided into pigeonholes and the woolly stockings hung up ready for the big day, and finally meet the man himself, who’ll read them a Christmas story by the fireside.
Eden Project; 24 November-24 December; Eden Project admission adult/child £27.50/14, santa visit child & 1 adult £8-10

3. Sutton House, London
At the National Trust’s 500-year-old Sutton House, visitors will learn about a rumbustious Tudor Christmas that features a pig sewn onto to a turkey (no, really). They’ll explore the more modest Georgian celebrations, see the lavish Victorian version that gave us crackers, cards and decorated trees, and get to play with classic toys and admire the tinsel of an Eighties Christmas. Father Christmas will be ensconced next to a cosy fire in a oak-panelled Tudor grotto, and there’ll be gifts for the little ones.
Sutton House; 24 November to 23 December, Father Christmas weekends only; £9.50/5.50 adult/child

4. Saltram, Plymouth, Devon
The pale Christmas-cake-architecture of the Georgian mansion of Saltram is surrounded by tranquil gardens, that this season will be illuminated with a colourful rainbow of lights. You can turn a frosty evening into a sparkling one, exploring its trails that are punctuated by familiar fairy-tale characters. From December, visitors can also settle down to meet with Father Christmas in the stables where he’ll read seasonal stories, sing some festive songs, and give out presents to younger visitors.
Saltram; Illuminations 22 November-30 December, free; Father Christmas 1-23 December; Adult/child £4/8 (child ticket includes keepsake)

5. National Coal Mining Museum for England, Yorkshire
It’s not often you have the chance to meet Father Christmas 140m underground. Don your yellow hard hat and headlamp and descend into the exciting depths of the National Coal Mining Museum for England, where you’ll learn about Victorian miners, pit ponies, and get to meet a real miner. Book in to see Santa and all mini-miners will receive a gift. This is not the end of the mine’s festivities, there’s a brass band event and Dick Whittington pocket panto as well.
National Mining Museum; 24 November-23 December; Adult/child £5/7.50 (includes gift and certificate)

6. Kinver Edge, Staffordshire
The National Trust area of Kinver Edge is an extraordinary place, a heathland and forested escarpment where a copper and gold-streaked rockface has tiny houses carved directly into its base – they look like they were intended for elves whatever the season. To reach the houses, you walk across the frosty wild heathland, where you’ll discover the houses lit by candlelight and mulled wine warming on an open fire, as well as a very special guest: Father Christmas himself, who will be doling out gifts alongside a good dollop of cheer.
Kinver Edge; 1, 2, 8 & 9 December; £3 per child, no booking necessary

7. Santa’s Trains: various locations
Classic immersive story the Train to Christmas Town on the Dartmoor & Bodmin Railway warms the cockles, and features elves serving cocoa and the essential white-bearded character (read the full review here).
The Ffestiniog & Welsh Borders Railway have Santa specials throughout December, where Santa and his Elves pass through the carriages distributing gifts, and grownups get a mince pie and a glass of sherry. Santa by Steam in South Devon offers more mince pies, children’s entertainers, and a chance to visit Santa in his grotto and receive a gift.
Train to Christmas Town; £27.50/20.90, Ffestiniog & Welsh Borders prices tbc, Santa by steam Adult/child £20/12

8. Black Country Museum, Dudley
Join the excited search for Santa through the fascinating Black Country Museum, with festive costumed guides to help along the way. The kids will solve clues to find out the route, sprinkle ‘magic dust’ on reindeer shoes and get a chance to send a letter up the chimney to Santa’s workshop. When you find Father Christmas, he’ll have received and read all the children’s letters, and be ready with a surprise gift.
Black Country Museum Santa Hunt weekends 24 November- 24 December

9. Kents Cavern, Torquay
The Unesco-listed geocave Kents Cavern proffers not only an underground grotto, but a promenade, panto-style performance around the amazing natural architecture of the caves, where you’ll encounter lots of Christmassy characters to get you in the mood for your visit to Father Christmas. Children aged 2-12 will get a Christmas gift, while older visitors will have to settle for mince pies and mulled wine. There’s a carols concert in the caves on the 13th December if you fancy getting even more in the mood.
Kents Cavern; Adult/child £10/13; 2-24 December

10. Clent Hills, Worcestershire
National Trust-protected Clent Hills is a countryside haven of rolling hills and woodland, and offers a welcome rural escape that takes a particularly magical take on the grotto. Visitors will explore the hills, following a Christmassy treasure-hunt-like trail, before wending their way through the trees. In a cosy forest den, they’ll discover the cheerful rotund one dressed in woodland green and keeping warm by a campfire surrounded by plenty of fairylights.
Clent Hills; 9 & 16 December; child £5



sincura concierge brochure


Included in the price of the ticket is your own Sincura Event Manager, a member of our award winning concierge service. They will contact you to discuss your itinerary for the event, any special requirements you may have from wheelchair access to dietary requirements, and to answer your questions. They are also available to help you arrange your own itinerary from travel, hotels and restaurants to stylists to ensure you look your best.

You will be given their personal details including their mobile number for any emergencies you may have. They will also follow up after the event to ensure it went well and you will be added to our latest news and offers, including the uber-exclusive monthly members' bible. to keep abreast of everything happening in your city.


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Are you looking for innovative and new hospitality ideas that your clients will talk about for years to come? Rather than the standard cricket, rugby, and football packages why not bring your guests to a film premiere, enjoy backstage passes at Glastonbury Festival, London Fashion Week, or a private table at the BRIT Awards. How about a masterclass with a Michelin starred chef, become lords of the manor for the weekend, or race cars with the Stig.

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The Sincura Tickets team have two mission statements; to be able to source any ticket for any event and to beat the market prices. We have exceeded these expectations and now supply tickets to over 180 hotel concierges, credit card companies, and private and corporate clients both in the UK and Worldwide. We are the primary market and provide tickets to other agencies.  Our hand selected team has over 50 years’ experience in the industry. We are officially appointed to represent the leading venues, teams and events which include being selected as the VIP ticket partner for the London Olympics 2012 and the Rugby World Cup 2015.


0844 854 9220


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Though we do sell tickets to the public, our tickets membership offer you many benefits and are aimed for those members that want access to the most exclusive tickets and to attend the leading events. Benefits include access to VIP-only tickets, your own dedicated Tickets Concierge Manager for sourcing tickets at trade prices, latest news and offers before the public. Plus you will receive a special events diary at the start of each month with over 300 of the most exclusive events in your city - from fashion and restaurant launches to music and sport.

You can enjoy free tickets throughout the year from Chelsea Flower Show to our film club with invitations to private screening evenings and  tickets to film premieres and galas.. If the events are your thing then you can join our VIP package with complimentary invitations to our exclusive member events including London Fashion Week and Henley Royal Regatta. All members are also invited to join us as our guests in our private box at Wembley for events including football, american sports, boxing, and music.

We also have packages for corporate clients and full concierge clients. Learn more about our packages and join by clicking below. 


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